Home Decor Products
Living Room Furniture
Bedding
Patio Furniture
Men's T-Shirts
Bedroom Furniture
Event & Party Supplies
Women's Jewelry
Women's T-Shirt
Outdoor Lighting
Women's Dresses
Kitchen Storage & Organization
Home Storage & Organization
Camping & Hiking
Mowers & Outdoor Power Tools
Food Service Equipment & Supplies
Wigs & Accessories
Outdoor Decor
Kitchen Utensils & Supplies
Closet & Laundry Storage
Tools & Equipment
Rugs & Mats
Women's Activewear
Crafting
Planters & Containers
Dining & Entertaining
Exercise & Fitness Items
Men's Activewear
Hunting & Tactical Accessories
Building Supplies
Our commitment to satisfaction
Refund Policy
Learn about our refund, return, and exchange policies to ensure a smooth shopping experience.
Scroll down to read more
Need Help?
If you have questions about our policies, our support team is here to help.
Table of Contents
Need Help?
If you have questions about our policies, our support team is here to help.
Customer Satisfaction Guarantee
We want you to be completely satisfied with your purchase
At Flarespot, we stand behind the quality of our products and are committed to providing exceptional customer service. If you're not entirely satisfied with your purchase, we're here to help.
30-Day Returns
Most items can be returned within 30 days
1. Return Eligibility
Our return policy allows customers to return most items purchased from Flarespot within 30 days of delivery for a full refund or exchange, subject to the following conditions:
Eligible for Return
- Unworn, unwashed, and undamaged items
- Items in original packaging with tags attached
- Defective items (manufacturing defects)
- Items that don't match the description
- Incorrect items received
Not Eligible for Return
- Items marked as 'final sale' or 'non-returnable'
- Personalized or custom-made items
- Intimate apparel and swimwear
- Digital products and downloadable items
- Items returned after 30 days
Exceptions May Apply
2. Return Process
To initiate a return, please follow these steps:
1. Contact Customer Service
Log in to your account and go to the order history section. Find the item you want to return and click on 'Return Item' or contact our customer service team.
2. Get a Return Authorization
We'll provide you with a Return Merchandise Authorization (RMA) number and a return shipping label if applicable.
3. Package Your Return
Securely pack the item in its original packaging if possible. Include all tags, accessories, and documentation that came with the item.
4. Ship Your Return
Attach the provided return shipping label to your package and drop it off at the designated carrier location. Keep the tracking number for reference.
5. Refund Processing
Once we receive and inspect your return, we'll process your refund or exchange. This typically takes 3-5 business days after we receive your return.
Return Processing Timeline
- Return Shipping: Typically takes 3-7 business days to reach our facility
- Return Processing: 1-2 business days for inspection and approval
- Refund Issuance: 3-5 business days to process the refund
- Bank Processing: Additional 2-10 business days for the refund to appear in your account (varies by payment method and financial institution)
3. Refunds
Full Refund
Original payment method
Original purchase amount
Meets all eligibility criteria
Partial Refund
Item shows signs of use
Missing parts or packaging
Returned past eligible window
Store Credit
Option available for all returns
Valid for 1 year from issue
Special promotions may apply
3.1 Refund Methods
Refunds will be processed to the original payment method used for the purchase. If that's not possible, we may issue the refund as store credit. The time it takes for the refund to appear in your account depends on your payment method and financial institution.
Refund Processing Times
3.2 Refund Conditions
- Original shipping charges are non-refundable unless the return is due to our error or a defective item.
- Return shipping costs are the responsibility of the customer, except for defective items or our shipping errors.
- Items returned in used or damaged condition may receive a partial refund or be refused.
Important Note on Promotional Items
4. Exchanges
If you'd like to exchange an item for a different size, color, or style, follow the same return process and specify your exchange preferences when initiating the return.
Exchange Options
Direct Exchange
Available for size, color, or style variations of the same product.
Return & Repurchase
For exchanging with a different product, we process a return and you place a new order.
Exchange Process Tips
- ✓
Check for availability of desired item before requesting an exchange
- ✓
Clearly indicate size, color, or style preferences in your exchange request
- ✓
For price differences, we'll charge or refund the difference accordingly
- ✓
Returns initiated within 14 days receive free exchange shipping
Expedited Exchanges
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team within 48 hours of delivery. We'll provide a prepaid return shipping label and process a replacement or refund once we receive the damaged item.
Documentation Required
For damaged or defective items, please provide:
- •Photos clearly showing the damage or defect
- •Order number and purchase date
- •Detailed description of the issue
- •Photos of the shipping box if it arrived damaged
Our Quality Guarantee
At Flarespot, we stand behind the quality of our products. If an item is defective or doesn't perform as described, we'll make it right through one of the following options:
Replacement
We'll send you a new item to replace the defective one.
Full Refund
We'll return the full purchase price including original shipping.
Partial Refund
In some cases, we may offer a discount if you wish to keep the item.
6. International Returns
For international orders, the same general return policy applies with the following additional considerations:
International Return Guidelines
Return Shipping
International customers are responsible for return shipping costs, customs fees, and duties unless the return is due to our error.
Extended Return Window
Due to longer shipping times, international customers have 45 days from delivery date to initiate a return.
Tracking Required
We strongly recommend using a trackable shipping method for international returns to ensure your package can be located if necessary.
Currency Conversion
Refunds will be processed in the original currency of the purchase. Any currency conversion rates or fees are determined by your payment provider.
Customs Documentation
7. Policy Updates
We reserve the right to modify this refund policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.
Need Help With a Return?
Our customer service team is here to assist you with any questions or concerns about returns, refunds, or exchanges.
Other Policies
Key Highlights
Transparency
We clearly explain how your data is collected and used
Data Protection
Your personal information is secured with industry-leading standards
Your Control
You have full rights to access, update, or delete your data